Y.core
The orchestration
engine of CX AI agents

Seamless, secure, and continuously evolving—Y.core powers next-gen customer interactions with unmatched intelligence and adaptability.

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Powering AI Agents with Advanced Orchestration

Y.core provides the infrastructure and data access to orchestrate end-to-end customer care

Task Orchestration & Automation

AI agents handle enquiries, execute backend actions, and escalate tasks when needed, ensuring smooth workflows.

Omnichannel Execution

Enables seamless support across voice, email, and messaging with real-time channel switching for continuous conversations.

Instant Knowledge & Context

Retrieves and applies real-time data from CRMs, knowledge bases, and business tools for precise responses.

Integrates Directly, No Extra Layers

Deploy AI agents into your stack without disrupting workflows or adding complexity

AI That Learns and Adapts

We optimize agents with an agnostic best-fit model approach, ensuring accuracy, efficiency, and compliance

Continuous AI
improvement

Ensure ever-improving accuracy and efficiency with continuous model and orchestration enhancements.

Built-In AI
Governance

Maintain full control with auditable and regulatory-compliant AI decisions, ensuring trust.

Enterprise-Grade Security and Reliability

Y.core ensures high performance, compliance, and secure operations at scale

Data encryption at all times

No model training policy

European deployment & GDPR

SOC-2 Type II Certification

We go beyond GDPR compliance and are in the process of achieving SOC 2 Type II Certification in the coming months.

Use next-gen customer care to take your business further.

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